1. Information We Collect
We collect various types of information to enhance your shopping experience on ShopLika:
1.1 Personal Information
When you create an account, make a purchase, or subscribe to our newsletter, we may collect personal information such as:
- Name
- Email address
- Billing and shipping address
- Payment details (credit card or payment method)
- Phone number
1.2 Non-Personal Information
We may also collect non-personal information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Web pages viewed
- Duration of visit
- Referring URL
1.3 Cookies
We use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device to help us remember your preferences and deliver personalized content. You can control the use of cookies through your browser settings, but disabling cookies may limit your access to certain features of the site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 To Process Transactions
We use your personal information to process your orders, manage your account, and deliver products to you.
2.2 To Improve Customer Service
Your information helps us respond more effectively to your customer service requests and support needs.
2.3 To Personalize Your Experience
We may use your browsing and purchase history to offer tailored recommendations and promotions based on your preferences.
2.4 To Send Promotional Communications
With your consent, we may send you newsletters, promotions, and special offers related to our products and services. You can opt-out of these communications at any time by following the unsubscribe instructions in the email.
2.5 To Improve Our Website
We use non-personal information to analyze website traffic, understand user behavior, and improve the performance of our website.
3. How We Protect Your Information
We implement various security measures to ensure the protection of your personal information:
3.1 Encryption
Sensitive information such as payment details is transmitted via Secure Socket Layer (SSL) technology and encrypted during transmission.
3.2 Access Controls
Access to your personal information is limited to authorized personnel who need the information to perform specific tasks (e.g., processing orders, customer service).
3.3 Third-Party Services
We may use third-party service providers (e.g., payment processors) to assist with transactions or other services. These providers are bound by confidentiality agreements and are not permitted to use your information for any purpose other than providing the requested services.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
4.1 Service Providers
We may share your personal information with trusted third parties who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to keep your information secure and confidential.
4.2 Legal Requirements
We may disclose your personal information if required by law or in response to valid legal requests by public authorities (e.g., court orders, subpoenas).
4.3 Business Transfers
In the event of a merger, acquisition, or sale of ShopLika, your information may be transferred as part of the business assets. You will be notified if your information becomes subject to a different privacy policy as a result of such a transaction.
5. Your Rights
You have certain rights regarding your personal information, including:
5.1 Access and Correction
You can access and update your personal information by logging into your account on our website.
5.2 Data Deletion
You have the right to request the deletion of your personal information. To submit a deletion request, please contact us at the information provided below.
5.3 Opting Out
You can opt out of receiving promotional emails by clicking the "unsubscribe" link at the bottom of any promotional email you receive from us.
5.4 Cookies and Tracking
You can choose to block cookies through your browser settings, but please note that this may affect your ability to use certain features of the website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children's Privacy
ShopLika does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete that information as quickly as possible.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the bottom of the policy. Your continued use of our website after any changes indicates your acceptance of the updated policy.
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
- Email: [privacy@shoplika.com]
- Phone: [0333081383]